Middlemiss Embroidery are an invaluable partner to our business. Relentless productivity, rapid response times, excellent flexibility and exemplary precision are the key reasons behind the confidence we have in Ian, Michelle and the rest of the team at Middlemiss. From company logos and initials, to team names and football numbers - we can create anything you need.
Key to our success is our commitment to quality, one that extends to every part of our embroidery and print work. We have reached some of the worlds most famous names in clothing and sport building a first class reputation through the recommendations of our highly satisfied customers. We give our clients unbeatable quality in every aspect of our business, from our customer service to our finished product.
Key to our success is our commitment to quality, one that extends to every part of our embroidery and print work. We have reached some of the worlds most famous names in clothing and sport building a first class reputation through the recommendations of our highly satisfied customers. We give our clients unbeatable quality in every aspect of our business, from our customer service to our finished product.
Services
The Middlemiss Embroidery team are an experienced team delivering embroidery and printing services locally and internationally.
Business founders and co-Directors Ian and Ian Middlemiss (Father & Son) are supported by a skilled staff of 15 based in the Jedburgh factory in the heart of the Scottish Borders.
With no minimum order every customer is guaranteed our most detailed workmanship and focused attention.
We can design for and embroider onto almost any material and garment from polo shirts and caps to golf bags and horse blankets.
Business founders and co-Directors Ian and Ian Middlemiss (Father & Son) are supported by a skilled staff of 15 based in the Jedburgh factory in the heart of the Scottish Borders.
With no minimum order every customer is guaranteed our most detailed workmanship and focused attention.
We can design for and embroider onto almost any material and garment from polo shirts and caps to golf bags and horse blankets.
From company logos and initials, to team names and football numbers or even unique group or corporate events, we can create anything you need.
Middlemiss Embroidery can also supply a wide selection of garments and products for you, or are equally happy to embroider your own goods.
Our dedicated team of talented designers and production staff will look after you throughout the order process, ensuring you bet the best quality finish, as well as fantastic value.
All we need is an image of the design/logo you want printed and we can add it to any piece of apparel.
Middlemiss Embroidery can also supply a wide selection of garments and products for you, or are equally happy to embroider your own goods.
Our dedicated team of talented designers and production staff will look after you throughout the order process, ensuring you bet the best quality finish, as well as fantastic value.
All we need is an image of the design/logo you want printed and we can add it to any piece of apparel.
Having evolved from a specialist knitwear company in the heart of the Scottish Borders, Middlemiss Embroidery use the latest technology to manage large scale orders efficiently and cost effectively.
We work with some of the biggest brands in the world including Nike, The Ryder Cup, Brighton Football Club, British Rowing, Davis Cup and Arsenal Football Club.
A key to our success is our commitment to quality, one that extends to every part of our embroidery and print work.
We have reached some of the world's most famous names in clothing and sport, building a first class reputation through the recommendations of our satisfied customers.
We work with some of the biggest brands in the world including Nike, The Ryder Cup, Brighton Football Club, British Rowing, Davis Cup and Arsenal Football Club.
A key to our success is our commitment to quality, one that extends to every part of our embroidery and print work.
We have reached some of the world's most famous names in clothing and sport, building a first class reputation through the recommendations of our satisfied customers.
In our 30 years business we have and continue to enjoy an impressive client list including Brighton Football Club, Nike, The Ryder Cup, British Athletics and Arsenal Football club.
Our level of repeat business from our existing client base reflects the quality of service, product and on-time delivery we supply.
Middlemiss Embroidery are an invaluable partner to our business.
Relentless productivity, rapid response times, excellent flexibility and exemplary precision are the key reasons behind the confidence we have in Ian, Michelle and the rest of the team at Middlemiss.
Our level of repeat business from our existing client base reflects the quality of service, product and on-time delivery we supply.
Middlemiss Embroidery are an invaluable partner to our business.
Relentless productivity, rapid response times, excellent flexibility and exemplary precision are the key reasons behind the confidence we have in Ian, Michelle and the rest of the team at Middlemiss.
Customer service, reputation management and complaint resolution are paramount to the ongoing success of our business.
Each customer complaint (when received) is given a customer complaint number and logged on our CRM software (we are currently using Hubspot CRM).
An acknowledgement email is sent to the complainant acknowledging receipt of their complaint with an initial apology that a) we are sorry that the situation has arisen and b) what the next steps are.
Please note: we will not accept liability until a full investigation has taken place.
Each customer complaint (when received) is given a customer complaint number and logged on our CRM software (we are currently using Hubspot CRM).
An acknowledgement email is sent to the complainant acknowledging receipt of their complaint with an initial apology that a) we are sorry that the situation has arisen and b) what the next steps are.
Please note: we will not accept liability until a full investigation has taken place.
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